Unauthorized User Error (Mobile App)

Unauthorized User Error (Mobile App)

Unauthorized User

If you are seeing an error when you try to log into the app please follow these instructions below. 

Note
The link you received is used to create your password and is a one time only link. Once you have created your password you will need to make sure you have downloaded the mobile app (if you have not done so yet). If you try to log in on a web page you will not be able to. This will only work in the mobile app. 


Steps

Step 1: Ensure you have downloaded the correct app from the app store. It needs to be the "SASR Workforce Solutions" named app with our green and blue logo. 
Step 2: Ensure you have entered your email address correctly before trying to log in.
Step 3: Ensure you have entered your password correctly before trying to sign in. 



    • Related Articles

    • How to Download and Use the SASR APP

      Please note these instructions should cover most smart phones and devices on the market but may not be your exact model or home screen set up. Also note ongoing enhancements and modifications based on feedback may cause some of the screens to look ...
    • I Forgot My Password For The SASR Mobile App

      What steps you must take to set a new password on the SASR Workforce Mobile Application: Note 1: When you reset your mobile app password, this also effects your ability to see your payroll information as well since you access payroll through your ...
    • What Should I Know About the New Mobile App?

      At the beginning of 2023 we launched SASR Workforce Solutions - mobile phone application (app) which can be found in the Google Play Store (Android) and Apple (iOS) Store on your specific device. Adopting this new app will provide additional ...
    • Mobile App Version - Updates

      This article shares the latest updates to our SASR Mobile Application. Remember if you are experiencing mobile app issues - check to make sure you have the latest version updated on your mobile device. July 25th 2023: iOS (Apple) - version 1.0.20 ...
    • Receiving Job Notifications (New App)

      Please note these instructions should cover most smart phones and devices on the market but may not be your exact model or home screen set up. Also note as we are launching this new app we will be making enhancements and modifications based on ...